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GBG & Webinar

Futureproofing Fraud Prevention in Digital Channels: APAC Banking & Finance Study

Date: 21 October 2020

Time: 2:00pm SGT



About this webinar

Today, most financial institutions (FIs) in APAC are equipped with point solutions and processes to serve accessible segments like the white and blue collar working professionals readily. However, these organizations are rethinking their near-term and long-term fraud prevention strategies to succeed in digital expansion and new digital product rollouts.


Through GBG’s June 2020 market research on “Futureproofing Fraud Prevention in Digital Channels: APAC Banking & Finance Study”, key finance and banking personnel in Malaysia, Indonesia, Thailand, Vietnam, China and Australia are evolving organizations to thrive in the digital age. Findings include:

Instant gratification

Incremental 30% of FIs are provisioning digital finance products that offer instant gratification

End to end fraud management

66% of FIs are creating sustainable differentiation to manage fraud and future-proof digital offerings through end to end fraud management

Mobile shopping
Digital fraud management platform

52% of FIs are locking in funds to set up a digital fraud management platform

The unbanked segment

The unbanked segment has pivoted to be a mainstream focus as fraud technology advances

Higher fraud prevention budgets

Thailand, China, and Indonesia have estimated higher fraud prevention budgets than the APAC average budget baseline

Join the webinar to hear Sanjay Nandrajog, Chief Risk Officer, Mox Bank and Michelle Weatherhead, APAC Operations Director, GBG, and share holistic insights into how FIs are future-proofing fraud detection in digital channels and how born online financial institutions balance between a digital business model with multi-faceted digital financial crimes.

Webinar Insights
mobile and online fraud

The top concerns FIs have in expanding digital products and channels

Corona effect

Types of budgeted fraud investments to pre-empt emerging and future digital fraud typologies


How early adopters are already walking the talk to futureproof fraud detection agilely


Building mindshare and digital trust with consumers from branch to online

Increased application fraud

Sustaining a 100% online business model while up against multi-faceted financial crimes

Michelle Weatherhead

APAC Operations Director, GBG


Mrs. Weatherhead has over 18 years of global industry expertise specialising in the domains of AML compliance, Fraud, Financial Crime and Cybersecurity solutions. She is driven to facilitate the development of safe global communities with technology. In her current role as GBG’s Operations Director, APAC she spearheads customer success through a variety of initiatives spanning new solutions development, partner alliance development and professional services engagement. Based in Melbourne Australia, she is a member of the Australian Institute of Company Directors and holds a Bachelor of Commerce and Bachelor of Science from the Victoria University of Wellington.


Ali Suha Ter

Head of Enterprise Risk Management(ERM), Mox Bank


Ali has over 15 years of professional banking experienced in the management of digital channels, business development, risk management and government engagement. He held senior positions occupied as leading led roles in non-profit industry organizations and led discussions in forums. Prior to joining Mox Bank, Ali was previously employed by Garanti Bank Turkey and Standard Chartered Group Retail Banking. Currently Ali is part of the pioneer team who built Mox Bank, a fully digital Bank based in Hong Kong and continues to be  the risk framework owner for Enterprise Risk Management at Mox Bank.

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Arvind Swaminathan

Associate Partner, Mckinsey


Arvind is an Associate Partner with McKinsey & Company’s Singapore office. He has more than 20 years of experience in the fields of Technology, Operations and Risk. He has served clients across industries on data transformation, data protection, digital business building, cost optimization, and cyber-risk topics.

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